Funeral directors usually encounter difficulties when it comes to dealing with their clients. If you are a part of the funeral industry or you simply hope to offer comfort to your bereaved loved one, check out the following tips:
- Be a good listener and stay compassionate and sensitive about their feelings. Never force a grieving person into a conversation he’s not comfortable with.
- Create an atmosphere of comfort and solemnity to allow your clients to express their emotions.
- Be mindful of the things that you say. While it’s important to let them know that you understand what they are going through, it is not necessary to tell them that you know exactly how they feel.
For more tips, click here.